Important Updates About Your e-Service Account

The IRS has created a new identification authentication process called Secure Access to help protect taxpayer and tax preparer data and their systems from cybercriminal attacks.

What is planned?

Starting October 24th, the IRS will require existing e-services users to re-register and verify their identities using the new Secure Access program in order to maintain their access to the e-services.

Who is affected?

Anyone who already has an e-services account will be required to revalidate their identity. However, those who only use TIN Matching will have a simpler process in their identity verification since there is no exchange of sensitive data in their accounts.

What do I have to do?

After October 24, you will be directed through the Secure Access process to update your account information when you try to access you e-services accounts. The Secure Access process will include identity proofing, financial verification and a mobile phone verification.

What is the IRS doing to help?

The IRS will provide additional assistors to the e-Help Desk starting *October 24th to help validate an existing user’s identity over the phone.

How does this change better protect my account?

This change will implement the two-factor authentication protection, which requires you to enter your username and password along with a security code that is sent to your mobile phone. Without the security code to go along with your username and password, it will be harder for cybercriminals to hack your account.

What if I already have a Transcript Account?

If you already registered after June 2016 for Get Transcript Online, then after October 24th all you need to do is change your password.

*We will have an updated post after October 24th with more details about the process.

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Written by Alyson Dust

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